Returns & Exchanges
We want you to love your BEC + BRIDGE purchase, which is why we offer a 14-day return window for all full-priced items in original condition. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place your garments in their original packaging, ensuring all security tags and labels remain intact to avoid processing delays.
- 3.Ship the Parcel
Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized postal location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.